2Circles North East Blog

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    Working From Home

    When and where people do their work is changing and the current ‘lockdown’ experience has highlighted the need for efficient and effective [...]


“My contact at 2 Circles is Laurie Hann. Due to my own company’s accounting procedures, I require a bespoke report each month to complement our invoice. Laurie always produces this quickly and accurately for me and any other information or help I require is never too much trouble. Laurie is a credit to your company!”


“We recently awarded our business UK mobile phone contract to a new network contracted through 2Circles.  The service we received was first class from start to finish with a very pro-active & approachable team with an excellent response time.  We were concerned we would have some downtime or issues with transferring existing phone numbers during the port process but John, Joe, Laurie & the rest of the team took all the pressure away from us & ensured the process was 100% successful.”


“Our new VOIP system is now all working, and set up as we want it. The Altos app is excellent and much better than the app we had in the previous system. The Yealink phones for the office are fully featured and are easy to use. All this is great but what has surprised me most, is how good the call quality is. The clarity is exceptional and I never expected this to be different or so much improved. Sandra, Lukas, and I all noticed this immediately.

Thank you for help and advice ensuring we got a good telephone solution.”


“It’s been effortless to manage our company mobiles since moving to 2 circles and we have significantly reduced costs. Just one call and the team sorts everything out!”


“2 Circles Northeast are sensitive to our needs and quick to respond. The promised fixed line and mobile costs reductions have been fully realised. It has proven a great decision to work with them.”


“To us, 2 Circles Northeast aren’t just another service provider. They are a valued business partner.”


“Excellent Service received from 2 Circles Northeast. When contacting, I am directed automatically to our personal account manager. Anby requests are dealt with efficiently and always closed out in a timely manner. We have a great working relationship.”


“2 Circles Northeast have delivered all our mobile, office and broadband services since 2015. We could not be happier with the service levels provided. All requirements are responded to in a very timely manner and you continually offer the best solutions at the best costs!”


“The Cegal Aberdeen office runs a busy IT Servicedesk and it is imperative that customer calls are answered and routed accordingly within the internal departments.  We do have a Cloud Inbound system which filters calls before they hit the PBX, however this was not absolutely ideal..

2Circles offered a service “Future Office Mobile App” whereby an app on a smartphone turns the smartphone into a fully functioning extension with presence, internal transfer and so on.  Furthermore, we were able to configure IVR, voicemail and number presentation from an intuitive cloud portal.  We subscribed to this service, pointed our Inbound service at this new service and with minimal cost and configuration we were able to fulfill our mobility / WFH requirements with a fully functioning system again.”